Online Pharmacy | E-Prescriptions
When medically necessary, prescriptions can be filled electronically and sent directly to our pharmacy or another pharmacy, simplifying access to essential medications without an in-person visit.
What you get from our Telemedicine services
Consumer Guide to Dentistry incorporates telehealth services into its patient care approach to provide convenient access to healthcare professionals without compromising quality, privacy, or clinical standards. Our virtual care platform allows patients to connect with licensed medical providers from the comfort of home while receiving personalized medical attention.
Telehealth appointments offer a practical alternative to many routine office visits. Through secure video consultations, patients can discuss symptoms, review treatment options, receive medical recommendations, and, when appropriate, obtain electronic prescriptions. This approach helps reduce travel time while ensuring continuity of care.
Every virtual consultation follows established clinical protocols and documentation requirements. Medical records, treatment plans, and follow-up recommendations are maintained within a secure electronic health record system to support coordinated patient care.
Benefits of our Telehealth services
- Access to licensed medical specialists – Virtual visits are conducted by qualified, licensed medical specialists.
- Secure and confidential consultations – Our telemedicine platform uses HIPAA-compliant technology designed to protect patient privacy.
- Electronic prescriptions – Prescriptions can be written electronically and sent to you via mobile app or email if needed.
- Convenient appointment options – Patients can request appointments at a time convenient for them.
- Integrated medical records – All telemedicine consultations are documented in a single electronic medical record system, ensuring accurate record keeping.
- Coordinated care across all services – If additional testing, specialist consultation, or further treatment is needed, patients can receive recommendations on next steps.
- Affordable health care options with insurance – Our telemedicine services are covered by major insurance companies.
How telehealth works
1. Request an appointment – Choose a convenient date and time for a video consultation.
2. Fill out pre-visit information – Before your appointment, provide basic information about your health and any medications you are currently taking.
3. Join a secure video consultation – Connect with your doctor via private video session at your scheduled time.
4. Undergo a medical examination – Your doctor will review your symptoms, medical history, and current treatment plan before discussing recommendations and answering your questions.
5. Receive prescriptions – If a medication is medically indicated, an electronic prescription will be issued immediately and sent to your mobile app or email.
6. Pick up medications from our online pharmacy – Upload your prescription before ordering your chosen medication. After a quick review and payment, your chosen medication will be immediately shipped to your address.
Prescription Medications
Each medication page contains a clinical treatment guide, official prescribing information, and the option to schedule a doctor’s appointment to obtain or renew a prescription.
Coverage, Costs & Payment Options
Telehealth consultations through our platform follow established medical standards and comply with relevant healthcare regulations. Whether your insurance covers these visits depends on your specific plan — some policies reimburse telemedicine in full, others partially, and some not at all.
Most major insurance plans will cover virtual visits for routine concerns, follow-up appointments, and refills on existing non-controlled prescriptions. That said, every plan is different, and it’s worth checking directly with your provider before booking to understand what’s included and what you might owe out of pocket.
If you’re unsure about your coverage, we recommend calling the number on the back of your insurance card or logging into your member portal before your appointment.
Patients without insurance can pay directly by debit or credit card. HSA and FSA cards are also accepted where eligible.
What Insurance Typically Covers
- Minor illnesses and acute conditions
- Follow-up visits for previously assessed concerns
- Refills for non-controlled medications
- Skin conditions and allergic reactions
- Upper respiratory issues and sinus symptoms
- Seasonal allergies
- Pink eye (conjunctivitis)
- Urinary tract infections
- Nausea and general gastrointestinal discomfort
- General medical questions and post-visit guidance
What Telehealth Doesn’t Cover
- Mental health therapy sessions
- Smoking cessation programs
- Full physical examinations
- Ongoing management of chronic conditions such as diabetes, high blood pressure, thyroid issues, or high cholesterol
- Preventive screenings and annual wellness visits
- Vaccinations and in-person lab work
- Controlled substance prescriptions
Self-Pay Rates
No insurance? No problem. We offer straightforward self-pay pricing with no surprise fees — everything is spelled out before your visit begins. Rates depend on the type of visit, how much clinical time is involved, and any applicable state-level requirements.
General Medical Visits
Pricing varies by service and complexity. Self-pay visits typically cover:
- Acute, non-emergency health concerns
- Follow-up care and treatment check-ins
- Skin conditions and allergic reactions
- Common infections and respiratory issues
- Ongoing care for conditions you’ve already been diagnosed with
Having insurance may lower what you pay — even partial coverage can make a difference.
Mental Health Consultations
Pricing depends on visit length and service type. Virtual consultations can address:
- Stress and burnout
- Anxiety and low mood
- Mild to moderate mental health concerns
Some situations may require in-person follow-up or a referral, depending on what comes up during the clinical assessment.
Telehealth is not a substitute for emergency care or situations where a hands-on exam or lab testing is needed.
Our Telehealth Physicians
Medication Pricing Transparency
Prescription costs through telehealth aren’t one-size-fits-all. What you end up paying depends on a range of factors — the medication itself, whether you’re getting a brand-name or generic version, the dosage, which pharmacy fills it, where you’re located, and how your insurance (if you have it) applies.
Different telehealth platforms also handle prescriptions and fulfillment differently, which is why comparing prices across providers doesn’t always give you a clear picture.
We believe patients deserve to know what things cost before committing to a treatment plan. Where we can, we make sure that information is available upfront — no surprises at the pharmacy counter.
What Affects the Price You Pay
A few things can push medication costs up or down:
- Brand-name vs. generic formulation
- Dosage strength and how often it’s taken
- Which pharmacy is dispensing it and how fulfillment is handled
- Your insurance plan, copay, or where you are in your deductible
- State laws around how prescriptions can be filled
- Whether you’re on a subscription model or getting a one-time prescription
Any pricing you see referenced on telehealth platforms is for general reference only and can change. Prescription decisions are made by licensed clinicians based on what’s medically right for the patient — not pricing considerations. Availability varies by state.
Patient Information & Prescribing Policies
Every treatment decision made through our platform is handled by a licensed healthcare professional and follows both federal and state law. Prescriptions — including e-prescriptions — are only issued when a proper medical evaluation has taken place and a prescription is genuinely warranted.
Booking a telehealth visit doesn’t come with a guarantee that you’ll walk away with a prescription. Clinical judgment and patient safety come first, every time.
What Can and Can’t Be Prescribed via Telehealth
Some medications simply aren’t available through a virtual visit. This can come down to clinical requirements, legal restrictions, or state-level rules — and these limitations can shift over time. Generally speaking, telehealth prescribing doesn’t cover:
- Controlled substances under federal or state law
- Medications that require a hands-on physical exam or lab work before prescribing
- Injectable treatments or therapies that need ongoing in-person monitoring
- Anything restricted by your state’s specific telehealth prescribing rules
We regularly review our prescribing practices to stay current with evolving medical standards and regulations.
Patient Eligibility & Identity Verification
Telehealth services are generally available to adults 18 and older. Before or during your consultation, you may be asked to verify your identity — this is a standard requirement under medical and legal guidelines.
In some situations, consultations for patients under 18 may be possible with proper parental or guardian consent, depending on applicable regulations and our clinical policies.
Medical Oversight & Compliance
Every clinician on our platform follows established clinical guidelines, state medical board requirements, and current e-prescribing standards. Decisions are grounded in evidence-based medicine, with patient safety as the baseline — not an afterthought.
Follow-Up Care
Sometimes a single telehealth visit isn’t the whole picture. Depending on what comes up during your consultation, you may be referred for in-person evaluation, lab testing, imaging, or a follow-up appointment before treatment begins.
Telehealth works best as part of a broader care approach — it’s meant to make access easier, not to replace the kind of care that genuinely requires someone in the room with you.